CLICK HERE TO START YOUR RETURN
We gladly accept returns and exchanges within 60 days of your purchase!
We believe that you should be able to try your makeup to see if you love it! And if, for whatever reason, you don’t, please follow the instructions below, and we will do our best to make you happy. Your happiness is our ultimate goal!
To initiate a return or exchange, please CLICK HERE to visit our Returns and Exchanges portal. All you'll need is your order number beginning in “THR” and your shipping zip code! This portal will guide you through receiving a pre-paid return shipping label to print out and attach to your package.
Do you take everything back?
Our returns portal accepts all returns and exchanges within our 60-day window. For orders outside of our 60-day window, we do our best to accommodate most returns. In some cases, we cannot accept a return. However, if you're having a challenge, we would love the opportunity to make it right for you.
What if the item is used?
We do accept returns for used or swatched products, as we want you to be able to try the product before deciding it's right for you!