Promoted articles
- Are you cruelty-free?
- What are your hours of operation?
- How can I become part of your Giving program?
- How can I send you feedback on your products or my experience?
- Can I earn points when purchasing a gift card?
- Can I redeem points when purchasing a gift card?
- What happens if I redeemed points and make a return?
- Are there any limitations on the numbers of points I can earn or redeem?
- Can I see how many points I’ve earned from past purchases?
- Do my points expire?
- Can I combine my points with other discounts and offers?
- Why can’t I see the “Apply All” button at checkout?
- Points equal how many dollars in redeemable credit?
- I don't see points on my account from my orders from 2017 and earlier.
- How can I redeem my points?
- How can I earn points?
- What are Thrive Rewards?
- Does the referral link expire?
- How does the Refer a Friend work?
- How can I change the credit card I usually use for purchases?
- I'm having trouble logging into my account. What should I do?
- My order came and it was damaged. What should I do?
- My order hasn't shipped yet. When will it ship?
- I placed my order and shipped it to the wrong address. How can I correct my shipping address?
- When will I receive confirmation that my order has shipped?
- I placed my order more than 5 days ago, when will I receive it?
- I already placed my order, but I need to change it. How can I do that?
- I'm missing an item from my order. What should I do?
- How can I cancel my order?
- I received the wrong product. What should I do?
- I received items I didn't order. What should I do?
- Which payment options do you accept?
- How do I choose a CC Cream shade for myself?
- Do you carry waterproof makeup?
- Do you send out samples? If so, how can I get samples of your products?
- I live outside of the US. Is there anything I should know about free gifts offered with my order?
- Do you replace the gifts with purchase?
- I placed an order and the gift with purchase isn't showing as part of my order. Why is that?
- I forgot the discount code for the gift with purchase. How can I have the gift added to my order?
- How can I find out about discounts and promotions offered by Thrive Causemetics?
- I forgot to enter the coupon code for my first order. How can I get the discount applied?
- I expected an exchange, not a refund. What should I do?
- The amount of my refund seems odd. What should I do?
- I returned my item(s). When will I be refunded?
- How can I check the status of my return?
- I don't have access to a printer. How can I return my order?
- How do I initiate an exchange?
- Is there a time limit for returns/exchanges? What if the item is used?
- Do you take everything back?
- Do I need a receipt from my purchase?
- Why do you have such a flexible return policy at Thrive Causemetics?
- How can I process a return or exchange?
- What is your return policy?
- I ordered an item and it doesn't match me. What should I do?
- I placed two orders back to back, can you ship them together?
- I placed two orders back to back, can you ship them together?
- Do you ship outside of the US?
- How much is shipping?
- How much is shipping?
- Where does Thrive Causemetics ship internationally?
- How can I add an order to my subscription?
- How do I cancel my item(s) subscription?