If you receive a damaged or faulty item, we are happy to replace it for you! Please contact us as soon as possible so that we can ensure you're able to enjoy your new makeup. If you're able to attach a photo of the damaged product, that can speed along the process.
Live chat on our website: Click on the turquoise Help button in the bottom right corner of our website. 7am-7pm PST 7 days a week.
Email: Click here to fill out our contact form anytime during or outside of our business hours.