It sounds like your order status is telling you that your product has been delivered, but you haven't actually received it.
How frustrating!
Sometimes, USPS marks a package as delivered before it arrives. Here's what we suggest:
- Wait three business days from the stated delivery date to see if your package turns up.
- Check with your neighbors or local post office to see if they have any information.
- Take a look around your house. Different mail carriers sometimes leave mail in different spots.
If your order doesn't arrive after 3 business days, please contact us. Simply click the link below. We'll then take further steps to sort this out for you.