This typically means we have shipped your order and USPS has picked it up. USPS will scan your order within the next 24 hours and you will be able to track it from there. Please give the status page 24 hours to update. If you don't see an update after that, feel free to reach out to us via chat or by email.
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*If you reached this FAQ page through a suggested article after sending us an email, please do not mark this ticket as resolved as it will close your request and our team won't be able to assist you.