This typically means we have processed your order and USPS will scan your order within the next 48 hours and you will be able to track its progress from there. Please give the status page 48 hours to update. If you don't see an update after that, feel free to reach out to us via chat, text or email.
We have a full Customer Experience team available from 7am-7pm PST, 7 days a week. We can't wait to hear from you soon!
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Email: Click HERE to email us
*If you reached this FAQ page through a suggested article after sending us an email, please do not mark this ticket as resolved as it will close your request and our team won't be able to assist you.