If you'd like to cancel an existing subscription with us, you can do so via your account page.
- Sign into your account (if you haven't activated your account yet, see below for further instructions) by clicking on the person icon at the top of the website
- Click on Manage Subscription on your account page
- Click on the Manage drop-down menu on the following page, and you can select to Delete Order
- You'll know it's completed when your screen looks like so:
If you can't access your account, you'll need to register your account and set up a password first.
- Click on the person icon at the top of the page to go to the account page
- Click on the turquoise Sign up for an account option towards the bottom of the page
- Fill in the necessary information to complete the activation process
- From here you'll be able to manage your subscription and view the information on your account
For any additional questions feel free to reach out to us via live chat or email.
Live chat on our website: Click on the turquoise Help button in the bottom right corner of our website. 7am-7pm PST 7 days a week.
Email: Click here to fill out our contact form anytime during or outside of our business hours.