Bummer! We're sorry to hear you want to cancel your order. We do our best to fulfill and ship orders as quickly as possible. This leaves us little to no time to modify or cancel orders. But it doesn't hurt to try! We recommend contacting us via our live channels - chat and phones. Please have your order number ready so we can assist you as quickly as possible.
Live chat: Click on the turquoise Help button in the bottom right corner of our website. Available 7am-7pm PST 7 days a week.
Phone: (888) 804-4318 Available Monday-Friday 7am-7pm PST
*If you are reading this article due to a suggested article in our email response to you, please do not mark your ticket as 'Solved'. This will indicate that your issue has been resolved and we won't know to contact you. Please leave the ticket as open to ensure we're able to get back to you and resolve this.