We definitely want to make this right for you! In order to help you out and get you the correct product, we will need more information. Please contact us with your order number, the name of the product you received, and the name of the product you were supposed to receive.
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*If you reached this FAQ page through a suggested article after sending us an email, please do not mark this ticket as resolved as it will close your request and our team won't be able to assist you.