Per government regulations, we have to list the value of all items included in your order. If you have a free gift with purchase on your order we will still need to list the value of the item on the customs declarations form. If you don't want to be charged additional customs fees for the free gift, we recommend removing the item from your order. Customs are based on your home country's regulations and are not something that we can waive.
For any questions feel free to reach out to us via live chat or email.
Live chat on our website: Click on the turquoise Help button in the bottom right corner of our website. 7am-7pm PST 7 days a week.
Email: Click here to fill out our contact form anytime during or outside of our business hours.