Please note, it can take up to 14 business days for your return package to be received and your refund processed. The credit should appear on your next statement, depending on the issuing bank and/or billing cycle. Unfortunately, we cannot refund your original shipping charges.
If you paid with Amazon Pay or PayPal, we recommend checking that account to see if your refund has been posted there yet. If you still don't see your refund, kindly send us a chat or message and we're happy to check things out for you. We will need to know your order number, and the item(s) you've returned.
Still have questions, send us a message! If you're on our FAQ page, click the turquoise 'Chat' or 'Support' button below to send us a message. Enter in your contact information and choose 'Order Support' under 'How can we help?'. Enter in any additional details that will help us take care of your question. We will follow up with you ASAP!