Darn! We hate it when that happens. We'd be happy to apply your discount code for you, but first we will need a few details from you. Please send us a message with the discount code that is giving you trouble, and help us resolve your issue as quickly as possible.
If you're on our FAQ page, click the turquoise 'Chat' or 'Support' button below to send us a message. Enter in your contact information and choose 'Order Support' under 'How can we help?'. Enter in any additional details that will help us take care of your question. We will follow up with you ASAP! If you need help with a recommendation, we suggest sending a photo so one of our makeup artists can help with your perfect recommendation.