There are two main factors that could impact the amount of your refund: discounts applied to your order and the $5 return fee. If neither of these factors seems to be impacting your refund amount, let us know via chat, phone, or email so that we can have a look.
Still have questions, send us a message! If you're on our FAQ page, click the turquoise 'Chat' or 'Support' button below to send us a message. Enter in your contact information and choose 'Order Support' under 'How can we help?'. Enter in any additional details that will help us take care of your question. We will follow up with you ASAP!