Because we're online, your order confirmation serves as your receipt. If you're concerned with requirements for returning products, please know we do our best to keep you satisfied.
To initiate a return or exchange, please click here to visit our Returns + Exchanges portal, all you'll need is your Order Number and the Shipping Zip Code.
We will process one exchange per product. If the replacement doesn't work out for you, please return the product and we will issue a refund minus the $5 return processing fee. Your funds will be refunded to the original payment method for your convenience.
If you're looking to exchange your product(s), we will need proof of the returned products before sending out the replacement item. We will be able to verify that your return is in progress once you visit our Returns + Exchanges website to initiate the process. Once the item is scanned by USPS your exchange will be on the way.
You do not need to include your order invoice/packing slip with your return package if you are sending back an item. The return shipping label will have all the information we need and you can keep that slip for your records.